FAQ

How does this work?

We provide in-your-home pet sitting. After you leave we provide meals and care. We keep a key to your home for the duration of the service period. Your pets retain their usual beds and routines until you return.


My sister can watch the pets in the morning, so I just need you in the evenings. Is that ok?

Unfortunately, no. We do not share pet sitting jobs with family or friends. 


How do I know what happened while I was gone?

We keep great notes! We provide daily updates. We send pictures. Whatever it takes.


Won't my pet be lonely all by themselves? That's why I haven't had a vacation since getting a dog.

Most pets under the care of a professional sitter do just fine. They enjoy the attention and frequent walks or play sessions and quickly learn that when we show up it means food or fun!

 


What if my pet gets sick while I'm gone? What if they die?

Pets that I deem to be in a medical crisis will be transported to your veterinarian or an emergency animal hospital. All efforts to contact you will be made, but in the event that you cannot be reached I will use our agreement for just such an emergency.

In the tragic event that your pet passes away while you are gone, you can be sure that it will be handled with love and dignity. We will already know your wishes in such an event.

 


I'm really worried about my pets. Can you call me every day?

Whatever it takes to help you feel assured that they are well.


Does my pet need to be current on vaccinations?

We prefer it but do not require it. Unvaccinated pets will be isolated from interacting with any new animals outside of the household.


How long are the visits?

A normal visit is 30 minutes. We can add time for multiple pet households or for pets who benefit from more time, or we can reduce it slightly to a minimum of 20 minutes.

 


What happens if my return is delayed or something happens to me while I am gone?

If you are delayed We will continue to care for your animals, at your expense, until you return.

If something serious happens to you while you are gone I will contact your pet emergency contact.


How long have you been in business?

Olympia Pro Pet Care, LLC opened on July 1, 2016.  We are licensed, bonded and insured.

Formerly we were Alison&Animals Pro Pet Care for 4 1/2 years (Nov 2011-Jul 2016)


Do you provide boarding?

No. All pet care is done in the animal's home. 


What happens to my pets if there is an earthquake or disaster while I am gone?

During an emergency or disaster any and all attempts will be made to reach your pets and home. Pets may be transported to another location.


What are my payment options?

Cash or Check 


How will you handle my keys?

Keys are always secure. No identifying information is on the key. When not in use they are in a key safe.


Should I tip my pet sitter?

Tips are not expected but are appreciated.